Role Summary :

The Carrier Commercial Manager (CCM) is part of a global team and is responsible for managing the relationships of telco suppliers that form part of the “costs of sales” associated with customer opportunities.

The CCM will manage a number of suppliers ensuring that they support our business activities with regards to being competitive and enabling us to provide an excellent level of service to our customers. The role requires extensive interaction with Global and Domestic suppliers and requires commercial understanding and negotiation skills.

Duties and Responsibilities :

• To ensure that RGCL is purchasing services competitively within your region
• Locally manage a specific number of key carrier relationships & territories
• Assist procurement from regional and local carriers.
• Identify new suppliers in  the region and follow the RGCL Supplier Approval process to get the suppliers  on board
• Own the “RGCL spend” with your assigned carriers on COGS and its distribution regionally per product
• Own the re-terming process of RGCL lines with your carriers
• Own the inventory of lines RGCL has with each assigned carrier
• Own the Data Collection of “Price Books” from assigned carriers
• Own the Data Integrity of the “Price Book Data” carriers provide to RGCL
• Assist in setting up the operational processes between RGCL and the carriers
• Own the ordering and cessation process between RGCL and the carriers
• Detailed understanding of the contractual commercial agreements between RGCL and your carriers, including SLA’s
• Communication and Measurement of Carrier Service performance
• Be proactive with regards to carrier selection, product and market information
• Any other duties the company may reasonably assign to you from time to time.
• Provide support on supplier escalations
• Provide analysis and reporting on your supplier spend and cost reduction activities

• Key performance indicators are :
• Cost Reductions on spend levels for allocated suppliers
• Pricing & Product competitiveness within your region
• Telco Matching Accuracy
• Carrier Data Quality within core business systems
• Bid support on large deals
• Supplier Performance against SLA

• Good organizational skills and the ability to prioritize daily business activities
• Results focused and the ability to deliver requirements against tight deadlines
• Very good knowledge of telecom products and suppliers
• Significant experience in commercial sourcing
• Should have handled Contract Management / negotiations in the past
• Excellent communication skills, written and verbal
• Other language(s) specially Chinese and German would be beneficial