Reliance Globalcom offers advanced business solutions designed to suit your business requirements. Geographical diversity, cost controls, effective management, flexibility and scalability as per needs are some of the key parameters supported by these services. Reliance Globalcom is a one-stop-shop service provider for all your critical business communication needs.  

Managed Contact Centre Service (MCCS)

Reliance Globalcom’s Managed Contact Center Service (MCCS) offers cost effective alternate to premise based solution built over network services on NGN globally. It leverages best of skills and resources by seamlessly integrating with existing infrastructure, migrating from legacy network and services to IP or hybrid IP. It offers various categories of services like multi site routing, load balancing, Intelligent Network (IN) capabilities, along with value added Transport services, helping organizations to expand operations distributed globally, based on Opex model offering differentiated value.  

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Application Delivery Network / Content Delivery Network (ADN / CDN)

Reliance Globalcom’s Application Delivery Network / Content Delivery Network (ADN / CDN) services provide complete set of technology and business solutions to manage, deliver, distribute and monetize content and applications with unsurpassed performance, reliability and customer service.  The service offers quick and secure streaming and distributes video, audio, advertising and software to audiences across the globe through strategically located high-capacity data centers. Using a multi-layered approach of geo-targeting, routing-optimization, server clustering, and fault-tolerant storage systems, the service provides the highest levels of performance and reliability.

The service is offered in partnership with Internap, an industry leading technology & services provider in this space.

Security Services

Reliance Globalcom’s Security services are designed to address the concerns about data security arising out of opening enterprise networks and data to business partners, suppliers, and mobile workforces that enable enterprises to respond quickly to their customer needs, minimize costs, optimize inventories and minimize time-to-market their products and services. Reliance Globalcom provides assistance to enterprise clients with vulnerability assessment, to develop strategy and implement solutions to secure your data, network, identities, and thus protect your customer confidence – from desktop to access devices around the world.

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 Co-location

Reliance Globalcom’s Co-location service provides customers with an ideal environment for their Co-location needs. The service is designed to enable customers to have the ability to install and operate their own IT and telecom equipment in our state-of-the-art Hosting centers, with the benefit of security and environmentally conditioned rack space for optimum equipment performance.

Reliance Globalcom Hosting centers are strategically located at New York, London, Paris, Hong Kong, Taipei, Tokyo, Singapore, Mumbai, Chennai, Bangalore and Hyderabad, in close vicinity of city business centers. The service is designed to offer customers complete control over their equipment, which can be managed remotely through various connectivity options, Safe Hands Service, or by physically visiting the Hosting Centers.

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Application Aware Networking (AAN)

Reliance Globalcom's AAN is a suite of market leading application assurance products aimed at delivering granular levels of monitoring, optimisation and acceleration. The service provides full visibility of the applications flowing across the network, additionally applications are graded in line with the client's business priority per application, allowing the service levels to be set, managed and operated within defined tolerances. Advanced acceleration techniques can be deployed to maximise the efficiency of telecoms circuits, thereby removing the need for expensive upgrades.

Main Features

• In depth visibility of performance to the application level
• Control of applications to ensure that business critical services receive the right level of resource
• Efficient transport of applications removing unnecessary bandwidth overheads thereby reducing telecoms OPEX

Payment Card Industry - Data Security Standard (PCI-DSS)

PCI-DSS is a world wide standard that affects all businesses that store, process or transmit card holder data. The standards defined for the businesses impact the complete end to end communication flow, therefore affecting the service provider as well as the end business. Reliance Globalcom have deployed a number of solutions for our retail customers ensuring that they are compliant with the standards.

In addition to ensuring that network solutions remain current with developing standards, Reliance Globalcom provides integrity testing and monitoring services.

DataCenter|Connect

Reliance Globalcom’s DataCenter|Connect gives you one simple Ethernet connection. DataCenter|Connect provides access from our customers’ data center to over 60 locations in over 40 cities around the world. The Reliance Globalcom world-class global Ethernet network provides the security, reliability, scalability and latency attributes to meet our customers network requirements.

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