Reliance Globalcom Limited and its affiliates (collectively, "RGCOM") have prepared this Acceptable Use Policy ("Policy") in order to ensure the rightful and responsible use of RGCOM's network, equipment, systems, services, web sites and products (collectively, the " Services") by its customers and other users of the RGCOM Services (collectively, "Users"), and to facilitate RGCOM in providing a safe, secure, useful, reliable, informative and productive communications Services to our Users. By using the RGCOM Services, each User agrees and acknowledges that it has (1) carefully read and understood each and every clause and the legal implications thereof, (2) it accepts the obligations and limitations set forth herein, and (3) it agrees to and consents to abide by the terms of the Policy.
RGCOM reserves the right to modify and amend this Policy at its sole discretion from time to time. Such modifications and amendments will be effective upon posting on our website: www.relianceglobalcom.com. You agree that Reliance Globalcom shall not be liable to you or to any third party for any modification, suspension or discontinuance of the site (or any portion thereof).
Any violation of any terms and conditions of this Policy by a User, which RGCOM shall determine at its sole discretion, may be result in suspension and/or termination by RGCOM of the Service to which such violation relates. Any suspension of the Service for violation of the Policy shall be to the extent that RGCOM determines, at its sole discretion, to be reasonably practical under the circumstances to address the underlying violation. RGCOM will attempt to notify the customer whenever possible prior to suspension/termination of the Service. However, RGCOM may suspend or terminate the Service without notice, if RGCOM becomes aware of any violation of any applicable law, regulation or activity, or of the Policy, that (a) exposes RGCOM to criminal or civil liability, or (b) might affect the network or property of either RGCOM or any of its customers', or (c) may cause harm to human life. Such suspension may result in imposition of a ban on User, including without limitation, (i) blacklisting of the User website, IP address, subnets, or routes . Furthermore, RGCOM may take such steps as RGCOM, in its sole discretion, deems to be reasonably necessary to prevent any or any continuous violations by User, and RGCOM shall not be liable to such User or any third party for any damages of any nature which arise from the exercise by RGCOM of its rights under this Policy.
The User must not use the Services in a manner that is inconsistent with the intended purpose of such Services; which may not be use for unlawful purposes. Moreover, Users shall not use the RGCOM Services in order to transmit, distribute or store material: (1) in violation of any applicable law or regulation, including export or encryption laws or regulations; or (2) that may adversely affect the Services or the network of other RGCOM customers; or (3) that may expose RGCOM to any criminal or civil liability.
Users shall not use the Services to transmit, distribute or store material that (1) in the reasonable opinion of RGCOM is unsuitable in any way, or (2) is obscene (including without limitation any form of pornography), defamatory, libelous, threatening, abusive, hateful, or containing excessive violence, or which encourages any of the aforesaid. User shall not use the Services to transport certain types of traffic (such as real-time VoIP, video conferencing, or encrypted traffic) which may violate any order, notifications or local laws and/or that might be prohibited in those countries or states in or to which the Services are connected
Materials transmitted through or by use of the Services may be subject to protection under privacy laws, by virtue of Intellectual Property rights, including without limitation copyrights, patents, trademarks, trade secrets or other proprietary rights, whether registered or not. Users shall not use the Services in any manner that would violate, infringe, or otherwise breach any such rights or the laws from which they stem. If a User uses a domain name in connection with any of the Services, it shall ensure that use of such domain name shall not violate any third party’s trademark, service mark, or other Intellectual Property rights.
User shall not use the Services to transmit, send or store any material that may interfere with, interrupt, or cause injury or harm to the RGCOM network and or to any third party network, system, service, or web sites. Such prohibited harmful content includes, without limitation, (1) viruses, worms, Trojan horses, spamming, mail-bombing, unauthorized system penetration, web page defacement, or unwanted emails, and/or (2) any attachments, media files, maps, or other methods having the capability to remotely control or paralyze computers systems . This part of the Policy shall also extend to any activities of the User that disrupt the use of or interfere with the ability of other parties to effectively use (a) the RGCOM network, or (b) any connected network, or (c) any Service, or (d) any communication devices, or (e) any equipment, of RGCOM or of its own customers.
- Traffic interception and manipulation.
Users shall not, either directly or indirectly through a third party, use the Services in any way to intercept, decrypt/decode, inspect, store, or analyse or manipulate any packet headers, packet contents or any data streams or traffic, wholly or partly, which passes through the interconnection points between the User and RGCOM. Without limitation, the prohibitions contained in this section of the Policy shall extend to any attempt to (1) reverse engineering protocols or packets, or (2) phishing, or (3) capture of any customer sensitive information or private data (such as passwords, email addresses, account or transaction information, emails or other messages), or (4) collecting email addresses, or (5) tracking end users/people, or (6) spoofing or spamming, or (7) planting malicious code, worms, viruses or Trojans, or (8) introducing false, or misleading routing advertisements, or (9) terminating user sessions, or (10) initiation of kind of security or spam attacks.
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Email, Blogs and Unsolicited Messages.
The Services shall not be used to convey or transmit unsolicited mails or messages including , without limitation (1) unsolicited bulk e-mail, (2) USENET, (3) blogs or any messages, or chat rooms/messages, where such messages could reasonably be expected to provoke complaints,(4) irrelevant posts on USENET, (5) and blog sites,. Further, Users are forbidden from using the service of another provider to send spam in order to promote a site hosted on or connected to the Services. In addition, Users shall not use the Services in order to (a) send or post messages which are excessive and/or intended to harass or annoy others, or (b) continue to send or post messages to a recipient that has indicated that he/she does not wish to receive them, or (c) send messages with forged TCP/IP packet header or message header information, or (d) send malicious messages, including, without limiting to, "mail-bombing", “blog bombing”, “USENET bombing”, or any other means the effect of which is to flood the target computer or communication equipments, or (e) send , receive, post, publish or transmit any messages in a manner or a format, that violates the use policies of any other service provider, or (f) use an e-mail box exclusively as a storage space for data.
- Other Party Services.
By using the Services, User may have access to search engines, other websites, subscription web services, chat areas, bulletin boards, blogs, social networking sites, peer-to-peer services, USENET, or other services that are governed by certain rules, guidelines or agreements for their use. Users must also abide to any such rules, guidelines, or agreements in relation to any use of the Services.
User shall not in relation to the Services attempt to alter the network infrastructure or any interconnection points in any way; and in particular shall not attempt any alteration which might result in or cause any damage, harm or degradation to the performance of the RGCOM network. In addition, User shall neither examine nor manipulate any data of RGCOM or of its customers. Furthermore, Users are forbidden from (1) accessing illegally or without authorization the computers, communication equipment, accounts, or networks of any other party, or (2) penetrating or attempting to penetrate any security measures (including ‘hacking’ or stealing of any information), or (3) ‘denial of service’ attacks, or (4) publishing any confidential information shared with the User by RGCOM, or (5) any other activity which may (a) cause any damage or injury to the RGCOM network or any Services, or (b) affect the reputation of RGCOM or its customers. Users are also prohibited from any activity intended to attempt any security violations, including, without limiting to, any form of scanning, probing, other testing, or gathering of information by whatever means. User acknowledges that (i) such activity may give rise to civil or criminal liability;(ii) RGCOM will conduct an enquiry into any such activity, and (ii) in turn that may the involvement of and cooperation with law enforcement agencies, in prosecuting the Users involved in any such activity.
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Responsibility for Content.
RGCOM takes no responsibility for any material created or transmitted on or through the Services. RGCOM will not intentionally monitor private electronic mails messages or content sent or received by User, nor it is obligated to do so; but RGCOM reserves the right to do so in its discretion. RGCOM does not have, nor will it exercise any editorial control over such material. In the event that RGCOM becomes aware that any content violates this Policy and/or might implicate RGCOM in civil or criminal proceedings, then RGCOM (without any liability) reserves the right to (1) block access to such content and/or (2) suspend or terminate the Services of User involved in the creation, storage or dissemination of such content. RGCOM further reserves the right to cooperate with any competent legal agencies and third parties in the investigation of any alleged wrongdoing, including disclosure of the identity of the User that RGCOM considers to be deems responsible for the wrongdoing.
- Users Liability and Indemnification
RGCOM expects that it Users will comply fully with all applicable laws concerning the privacy of on line communications. User’s failure to comply with those laws will violate this Policy . Further, RGCOM wishes to emphasize that use of the Services by a User shall be deemed to constitute consent by that User to comply with the Policy; and User shall indemnify RGCOM for any violation of or failure to comply with the Policy which results in (1) any loss by RGCOM, or (2) the bringing of any claim against RGCOM by a third party . Accordingly, in thee event that RGCOM is sued as a result of the acts or omissions of a User, then the latter User will pay any damages awarded against RGCOM, including any costs and reasonable attorney’s fees.
- Exclusions.
- Legal Interception . Subject to Paragraph L(2) below and except in accordance with an appropriate court order or similar action of any competent governmental agency, no collection, analysis, or storage of any packet headers, packets or data streams, passing through the Interconnection point between User and RGCOM is permitted.
- Closed User Group Services. User shall however be permitted to capture, analyze, store, process or manipulate own packets, headers or data streams within closed user group services, such as VPNs. or point-to-point network connectivity provided by RGCOM to the User.
- Analyse Traffic. User shall be permitted to monitor traffic statistics solely for the purposes of operating its own network and in relation to projecting future capacity needs; provided that, User (a) shall keep all such data it monitors or captures confidential, and (b) shall not disclose to any such materials to third parties.
NOTE: Violations of this AUP may be reported at the following link: abuse@relianceglobalcom.com
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