Role Summary :
He / she will be responsible for Billing and Collection of Global Wholesale Business and the role requires close co-ordination with Cross Functional Teams which includes Sales, Sales Support, Provisioning, IT, Accounts and most importantly with customers across the globe. The duties required to be performed include :

1. Correct, Complete and Timely Billing of various services provided;
2. Confirmation from customer for acceptance of invoices and resolution of disputes, if any;
3. Proper maintenance of documents like SOF, Handover Letter, Agreements, etc.;
4. Co-ordination with Sales, Sales Support and Customer for timely receipt of outstanding amounts;
5. Calculation of DSO for commission calculation payable to Account Mangers and Sales support staff on quarterly basis
6. Preparation of various MIS reports required by Management for review of Billing / Debtors Position.
7. Co-ordination with Auditors / Accounts Team for resolution of Audit queries.
8. Work closely with Sales, Provisioning & IT teams to assist in the ongoing development of Billing Systems & Processes to improve efficiency & accuracy of billing & the availability of revenue related analysis.

1. Listing out all the Handed over circuits and co-ordination with Contract Team for receipt of SOF, IT for billing and generation of invoices, etc.
2. Reconciliation of Billed circuits and active circuits
3. Pre and post bill checks to ensure correct / complete billing.
4. Preparation of Statement of Accounts for customers and follow-up for payment / invoice allocations in co-ordination with Sales.
5. Correct and complete receipt accounting for inward remittance from customer in co-ordination with Treasury Team.
6. Preparation of DSO on quarterly basis for Commission Payout.
7. Co-ordination with Sales, Provisioning & IT teams to assist in the ongoing development of Billing Systems & Processes to improve efficiency & accuracy of billing & the availability of revenue related analysis.
8. Co-ordination with Auditors / Accounts Team for timely resolution of Audit queries

Ensure Correct, Complete and Timely Billing including timely dispatch of invoices (hard/soft copy) to customer.
Ensure timely resolution of Billing / AR related disputes.
Ensure timely dispatch of SOAs to customer.
Ensure timely delivery of various reports required by Management for review of Billing / Debtors

Excellent communication skills, written and verbal
English speaking. Other language(s) would be beneficial
Previous experience using databases and reporting packages like Excel, Power point, Word
Experience working with internal and external customers/sales team

E : Experienced in using databases and reporting packages like Excel, Power point and word
D : Experienced in using SAP

• Good organization skills and the ability to prioritize daily business pressures against long team Strategic projects
• Result oriented
• Customer service oriented
• Process oriented
• Problem solving & decision making skills
• Communications skills