Reliance Globalcom announces $100m of managed services contracts in 100 days
Global Enterprise requirements for post-GFC growth answered through collaboration and management efficiency
London – September 30, 2010 – In the aftermath of the Global financial crisis, the multi-national Enterprise community required network solutions to drive business growth efficiently, through the maximum utilization all existing resources. This increased demand for both collaborative, application sharing capabilities, along with processes that could re-focus internal IT resources. Reliance Globalcom delivered these exact requirements, to a growing customer base in 2010, resulting in over $100m of total contract value being secured in just over 100 days between late April and early July.
Reliance Globalcom has been developing processes specifically designed to centrally manage multi-carrier networks, and streamline network, billing and contract management for over 20 years, developing truly global business scalability for customers.
“Our global Enterprise customers, across all sectors, have had to overcome significant challenges to maintain business growth over the last 12-18 months. Being able to provide scalable solutions that maximize the value of existing internal resources either via enhanced collaboration or centralization of multi-supplier network, contract and billing management has been critical to their success,” said Punit Garg, president and CEO, Reliance Globalcom. “Enabling our customer to grow their business regardless of geographic or business boundaries, requires us to understand our customers’ needs exactly and provide management processes which achieve their objectives. Our recent results prove that we are delivering exactly that.”
New business wins through local market understanding and consultative partnerships:
Reliance Globalcom’s customer base has expanded significantly since April 2010, with several new multi-million dollar contracts signed. These wins are based on the completion of a detailed network capability and requirement consultation and the provision of, centrally managed, increased bandwidth solutions matched to meet the customers’ evolving business needs. Collins Stewart, a leading financial advisory group and Avanz Technologies, a leading technology solutions provider, as well as a number of other global organizations are now benefiting from these advantages:
Zeeman: The textile manufacturer and retailer signed a 5 year contract covering the design, installation and management of a Pan European WAN solution across over 1100 sites in 5 countries to their central HQ in Alphen a/d Rijn. The new network fully supports IP-based calling across key European sites in addition to managed Payment and Transaction services and Alarming services. More details…
Acision: The global leading in mobile data services, signed a 3 year contract to implement a truly hybrid Ethernet, MPLS and Internet VPN solution across 33 locations in 23 countries across the world. Supporting sites ranging from data centres to small offices, the solution includes a fully managed Firewall Security Service and Proxy Server Hosting. More details…
Continued Organic Growth through Existing Customer Renewals and Service Expansions:
Contract renewals with existing customers were also strong throughout 2010, with major Enterprise customers looking to further increase their efficiency of their internal resources and reduce the total cost of ownership of their networks. Major contract extensions with Reliance Globalcom for managed network services were made byAmplifon, the world leader in the distribution of hearing systems, Asystel,a system integrator in Italy, Agility, the leading global logistics provider; RIETER the Swiss based manufacturing company; and Hendrix Genetics. In addition:
Euromaster: The leading integrated tyre service and car maintenance service provider signed a 5 year contract to support more 1600 sites across 14 European countries. Reliance Globalcom will fully-
manage all supporting wide-area network (WAN) connectivity, in addition to managed security, tele-presence and VoIP, LAN and fixed voice solutions. More details…
Andre Unkel, Corporate IT Manager, Zeeman
“Reliance Globalcoms technical expertise and deep undertsanding of the dynamics of different national telecom markets enabled them to better indentify our specific needs and future requirements, than any other provider we engaged with. A truely consultative development process, enabled us to utilise multiple best of breed local carriers, with the reliability and flexibility we require to continue to grow our business.“
Pierre Jouclard, CIO, Euromaster,
“Reliance Globalcom offer us more than a traditional managed network capability. This extension represents a true centralisation of all network related governance while seamlessly integrating numerous providers of all infrastructure and services we require. We can replicate in each country the IT policy decided at the headquarters while supporting specific local business requirements where required. Reliance Globalcom integrates everything into a single solution, with a single point of contact while providing the flexibility for us to expand our network to serve whatever requirements the business identifies and support continued growth.”
Lindsay Miller, VP – ICT, Acision
“Reliance Globalcom’s consultative approach has provided us with a solution that has the scope to grow and reshape as our business expands and develops. The single point of management will free up our internal resources to focus on business development activities, and providing long term cost-efficiencies.”
About Reliance Globalcom Reliance Globalcom, a division of Reliance Communications, spearheads the Global Telecom operations of India’s largest Integrated Telecom Service Provider. Reliance Globalcom brings together the synergies of Reliance Communications’ Global Business encompassing Enterprise Services, Capacity Sales, Managed Services and a highly successful bouquet of Retail products and services comprising of Global Voice, Internet Solutions and Value Added Services. The company serves over 2,100 enterprises, 200 carriers and 2.5 million retail customers in 163 countries across 6 continents.
Reliance Globalcom owns the world’s largest private undersea cable system spanning 65,000 Kilometres seamlessly integrated with Reliance Communications’ domestic optic fibre running over 190,000 Kilometres, providing a robust Global Service Delivery Platform connecting 40 key business markets in India, USA, Europe, the Middle East, and the Asia Pacific region. With its recent acquisition of eWave World (now Reliance WiMAX World), a pioneer in the global WiMAX space, Reliance Globalcom has the capability to launch 4G services in over 50 countries. It has also acquired the Vanco Group (now Reliance Vanco Group), enabling the company to provide managed services to over 230 countries and territories across the globe. For further information, please visit www.relianceglobalcom.com
About Reliance Communications Reliance Communications Limited founded by the late Shri Dhirubhai H Ambani (1932-2002) is the flagship company of the Reliance Anil Dhirubhai Ambani Group. The Reliance Anil Dhirubhai Ambani Group currently has a net worth in excess of Rs. 64,000 crore (US$ 13.6 billion), cash flows of Rs. 13,000 crore (US$ 2.8 billion), net profit of Rs. 8,400 crore (US$ 1.8 billion).
Reliance Communications is India's foremost and truly integrated telecommunications service provider. The Company, with a customer base of 105 million including over 2.5 million individual overseas retail customers, ranks among the Top 5 Telecom companies in the world by number of customers in a single country. Reliance Communications corporate clientele includes 2,100 Indian and multinational corporations, and over 800 global, regional and domestic carriers.