Subject matter expert on Hosting and Collocation with minimum 5-8 yrs. of experience in a techno- commercial profile. Develop capability and ensure performance of Hosting services in order to support Reliance Globalcom’s market propositions. Serve as key interface into the internal functional areas and global sales communities.
Duties and Responsibilities :
Product Road mapping for new Products
Competition Study for new and existing products
Technical, Business and Legal feasibility for any business opportunity
Preparation of Product collaterals for sales and other teams
Preparation of Product plan
Preparation of Fulfillment Assurance and Billing Process for products
UAT for new products and features
Business case preparation
Business requirement preparation for new product or feature
AOP Preparation for products
Vendor engagement
Key Performance Indicators :
Achievement of targets as per AOP for the products
Launch of new products and features as per project plan
CSAT Score as per business targets
Conduct product training for sales and other teams as per training calendar
Contact with Others :
Internal
Sales, Network Planning, Legal, Regulatory, Commercial, Business IT, etc
External
Vendors, Customers
Qualification & Experience :
Educational / Academic Qualification
B.E/BTech, Preferably MBA
Experience(Min. years)
4-5 years
Candidate Specification :
Product management experience on Voice products for Carries and enterprises in Telecom domain
Technical/Functional Skills : ( Use "E" to denote Essential and "D" for Desirable)
E. Knowledge of Voice products (Access/Toll Free)
E. Knowledge of IP / TDM /Signalling connectivity for voice products
E. Knowledge of MS Excel, PowerPoint, word
D. Knowledge of SMS Hubbing
D. Knowledge of IP Products
To apply for this position, please send your updated CV to careers@relianceglobalcom.com with “open position” in the subject line.
